ADVERT FOR STAFF VACANCIES

Centre for Information Technology and Development (CITAD) here by advertises for the following vacancies in its various offices as indicated by the positions and therefore invites application from interested qualified individuals.

 

SENIOR PROGRAMMES OFFICER (KANO)- External 

This person will lead programmes and will have the following responsibilities:

  • Support the Programmes Coordinator in liaising with development partners and others with a view to leveraging opportunities for the organization;
  • Coordinate some Programmes and activities including in designing programmes and activities in the projects she/he is coordinating;
  • Generate ideas for the development of new projects, proposals, programmes or activities;
  • Support the development of new proposals 
  • Mentor other staff in proposal development and writing;
  • Participating in regular intake and case review meetings, in partnership with community organizations, to assess community needs;
  • Working with community groups and attending meetings around human rights and social justice efforts;
  • Any other responsibility that may from time to time be assigned to him/her in consistent with the goals of the organization

 

Essential Skills

  1. Versed in IT for development literature 
  2. Excellent communication and documentation skills 
  3. Proposal writing skills 
  4. Team work 
  5. Ability to work under little supervision 
  6. Critical thinking and innovative skills 
  7. Excellent administrative and organizational skills, including office software

 

Qualifications 

  • Ph.D or M.Sc. in any social sciences or humanities; Minimum of one year (for Ph.D holder) and two years (for M.Sc) relevant experience, working with civil society organizations. Those with First degree must have four years of cognate experience 

Requirements 

  1. Must have written at least three successful project proposals in the past
  2. Evidence of at least two publication reports or journal articles (not newspaper article)
  3. The ideal candidate for should be less than 40 years old 
  4. Must be IT literate, versatile in the use of office productivity tools 
  5. Ability to travel frequently and at short notice is desirable

 

PROGRAMMES OFFICER (Training Officer, KANO), position available only for female candidates 

Responsibilities of the Position

  • Coordinate Gender Digital Inclusion works 
  • Support works around gender violence against women 
  • Tracking data on projects/programmes implementation 
  • Leading on gender digital entrepreneurship programmes 
  • Documenting programmes/projects you are working on 
  • Developing proposals and project initiatives 
  • Tracking and documenting impact on lives of past programmes beneficiaries 
  • Taking part in other programmes of the organization and generating reports from such activities where required 

Essential Skills 

  1. Website design skills (Content Management System and PHP)
  2. App development skills 
  3. Coding 
  4. Gender analysis
  5. Feminist internet Principles  

Qualifications 

The right candidate must have a good degree in Social sciences or Technology related subject. A post graduate diploma or degree in the relevant field is an advantage with at least four years of working in the development sector. Familiarity with technology and gender issues is essential 

Requirements 

  1. Evidence of at least two-year’s experience in the civil society sector 
  2. Evidence of one successful proposal written
  3. Ability to teach ICT courses 
  4. Training/ Facilitation skills
  5. Understand the operations of tech start ups 
  6. A minimum of two examples of report written either published or authenticated by former employers
  7. The ideal candidate for should be less than 35-year-old 
  8. Ability to travel frequently and at short notice is desirable 

 

PROGRAMMES COORDINATOR (KANO)- External 

This person will head the Programmes Department and will have the following responsibilities:

  • Continuously keep an opened eye for new areas of engagement;
  • Liaising with development partners and others with a view to leveraging opportunities for the organization;
  • Ensure that all activities reports are properly documented and archived;
  • Generate ideas for the development of new projects, proposals, programmes or activities;
  • Lead in the development of new proposals 
  • Support Project managers in designing programmes and activities in the project they are coordinating;
  • Establish and maintain a knowledge resource for the organization;
  • Mentor other staff in proposal development and writing;
  • Help to distill issues of interest that may require follow up, new activities/programmes or new proposals;
  • Participating in regular intake and case review meetings, in partnership with community organizations, to assess community needs;
  • Working with community groups and attending meetings around human rights and social justice efforts;
  • Understanding the services offered by other non-profits and government agencies and drawing upon these resources to most effectively serve.
  • Any other responsibility that may from time to time be assigned to him/her in consistent with the goals of the organization

 

Essential Skills

  1. Versed in IT for development literature 
  2. Excellent communication and documentation skills 
  3. Proposal writing skills 
  4. Team work 
  5. Ability to work under little supervision 
  6. Critical thinking and innovative skills 
  7. Excellent administrative and organizational skills, including office software

 

Qualifications 

  • Ph.D or M.Sc. in any social sciences or humanities; Minimum of two years (for Ph.D holder) and four years (for M.Sc) relevant experience, working with civil society organizations. Those with First degree must have six years of cognate experience 

Requirements 

  1. Must have written at least three successful project proposals in the past
  2. Experience or knowledge of innovation system, incubator programmes and startups management
  3. Evidence of at least two publication reports or journal articles (not newspaper article)
  4. The ideal candidate for should be less than 45-year-old 
  5. Ability to travel frequently and at short notice is desirable

 

Technology Innovation Officer (TIO), position available in Gombe 

Responsibilities 

  1. Be the coordinator of the technology hub of the organization 
  2. Coordinate the start-ups programmes of the organizations 
  3. Lead in the apps development programmes of the organization 
  4. Develop and deliver appropriate training programmes for technology developers 
  5. Be part of the general training programmes of the organization
  6. Any other relevant assignments that may from time to time be assigned to the staff 

Essential Skills 

  1. Website design skills (Content Management System and PHP)
  2. App development skills 
  3. Coding 
  4. Training/ Facilitation skills
  5. Experience in running an incubator space 
  6. Experience in raising a start up 

Qualifications 

The right candidate should have an IT related degree or professional certification. Registration with CPN is an advantage. Two years of cognate experience in an incubator space or similar setting is required.  

Requirements 

Candidate will provide evidence of websites sh/he designed and maintained, examples of app he/she has developed and any other innovative deployment of technology he or she has been involved in

Age Range: 25-40

CONDITIONS OF SERVICE  

Salary and other conditions of service are commensurate with skills, experience and innovative initiatives 

 

ACCOUNTS OFFICER. POSITION available in Abuja  

Requirements 

Qualification: a minimum of HND in Accounting or related field. Possession of a professional certification will be an added advantage. Understanding of non-profit sector operation is required.

Cognate experience: must have at least two years of post-graduation experience in an NGO setting.  

Others: candidates from FCT, Kogi or Niger States are strongly recommended to apply. 

Responsibilities 

  1. Prepare monthly financial reports.
  2. Prepare and maintain all financial documents.
  3. Responsible for financial management.
  4. Disbursement and accounting for funds during activities. 
  5. Prepare annual financial budget and reports.
  6. Handle all payments for statutory deductions to relevant agencies. 
  7. Be part of the Procurement Committee of the Office.
  8. Support the Project teams in the implementation of various project activities in Abuja Area office. 
  9. Reconciliation of Bank Statement and Cash book 
  10. Any other tasks that may be assigned to him/her consistent with the his or her skills and training as may be decided from time to time by the Management of the organization. 

Skills 

In addition to bookkeeping and other accounting skills, the desired candidate must be computer literate and know how to use Excel as well as any other accounting software. 

Reporting line: the person will report to and work with the head Office, under the supervision of the organization’s Human Resource Manager.

 

HUMAN RESOURCE OFFICER (KANO)- EXTERNAL 

The person will head the Personnel Department of the organization and will have the following responsibilities: 

  • Keep up to data employees’ records 
  • Be custodian of staff reporting on duty register 
  • Keep records for all staff leave, including sick leave
  • Receive and process leave request by staff 
  • Serve as Secretary to any staff recruitment interview
  • Provide relevant documents for staff appraisal process 
  • Process tax certificates for staff members 
  • Ensure that the organization is at all-time compliant of all relevant labour laws
  • Responsible for drafting reference letters for current and former staff of the organization 
  • Any other assignments that may from time to time be assigned to the office by either the management and or the Board members. 

Essential Skills

  1. Have clear understanding of what Human Resource Management entails 
  2. Good ICT skills 
  3. Good communication skills 
  4. Ability to use online tools for tracking staff performance 

Qualifications 

The right candidate must have a Degree in Administration Science or any social science. A Master degree will be an advantage. Two years’ experience in similar position.

Requirements 

At least two years of relevant experience 

One-year experience of working in the civil society or development sector

 

Business Development and Marketing Officer (BDMO), Kano or Gombe 

  1. Lead in the marketing of the programmes, produces and services of the organization 
  2. Promote apps and solutions developed in the organization 
  3. Harvest and promote start-ups out of the organization
  4. Develop and concretize business ideas for the organization 
  5. Coordinate the social entrepreneurship programmes of the organization 
  6. Any other relevant assignments that may from time to time be assigned to the staff

Essential Skills 

  1. Business development skills 
  2. Marketing skills 
  3. Digital marketing knowledge 
  4. Partnership building skills 
  5. Proposal development 

Qualifications 

The right candidate should have a degree in Marketing or Business Administration or any related field. MBA is an advantage. Two years of cognate experience in a Marketing position is needed.  

 

METHOD OF APPLICATION

Interested qualified person should apply providing the following:

  1. Cover letter should capture why the applicant thinks he/she is suitable for the job
  2. Current CV
  3. Names and full contacts of three referees, one of who must be previous employer (if she or he has worked)
  4. Scanned photocopies of credentials 
  5. Details of publications or scanned copies (as relevant to the position you are applying)
  6. Copies of previous reports or proposal written (as relevant to the position)

 

DATELINE:

Interested persons should submit their application with all relevant attachments to info@citad.org, not later than May 31, 2022.

ICTS IN SOCIAL ACTIVISM

ICTS IN SOCIAL ACTIVISM

By

Y. Z. Ya’u

08056180208

This week the MarArthur Foundation in conjunction with the Harvard University (yes, that same Harvard that our Governors wanted to go for capacity building) and the Digital Bridge Institute (DBI) held a workshop on Enhancing Civil Society Use of Information and Communication Technologies (ICTs) in Nigeria…

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UNLIMITED POTENTIALS FOR TOUCHING LIVES

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By

Y. Z. Ya’u

08056180208

It was a one-table exhibition, arranged at the foyer of the Bola Ige Information Technology Centre, National Women Centre, Abuja. The date was Tuesday, 10th March, 2009. On display were baby cots, baby bag, basket, various types of perfumes, soaps, chocolates, curie, pomade and many other household needs. These items were products of women who were trained on Information Technology skills at the Prof. Iya Abubakar Community Centre, Bauchi under the Microsoft Corporation social corporate responsibility flagship programme, the Unlimited Potential. Under the programme at the Bauchi centre, 50 women living on purdah (seclusion) were trained on basic IT skills and entrepreneurship. Noting that Bauchi is a centre of tourism, the programme planners had thought to add value to this by targeting women who already had some handcraft skills.

The result was an astonishing torrent of creativity that has produced these products which are of very high international standards, yet all made from locally available materials. If you run into customs officials at either the airport or the border with these items, you will have hard time explaining to them that these are local products, and not imported ones. Does this not tell us that industry lies in the empowerment of the people?

The secret as revealed by Yusuf Mahmoud, a staff of the Iya Abubaka Community Centre who conducted people round the exhibition was that the women were able to leverage their newly acquired IT skills, browsing through relevant websites, downloading designs and recipes which they then adopted and used local materials to produce their items. Their furniture making mini-factory in Bauchi is an elite must.

Internet has allowed them to research and experiment with various formulas, they were able for instance to discover that the reason for theharshness of most locally produced toilet was the wrong mixed of chemicals and used this knowledge to produce a soap that is soft to the skin and adopted to the local weather conditions.

Today many of these women who are secluded and therefore living from homes, have found an outlet for their creativity through the internet. They are economically empowered and fully engaged. They have also found an outlet for these products through online marketing.

For the country, Jummai Umar-Ajibola, the Citizenship Manager of Microsoft, said the contribution of the women is that by uploading their recipes to the internet so that other people can download and use, they are re-branding the image of the country from one that is associated with the cyber crime to a potentially enrich networking engagement of global benefit. There is of course also the fact that by helping them to be on their own, the value added by the IT training on them has created jobs which are generating incomes directly for the beneficiaries and indirectly adding to the wealth of the country.

The event at which the exhibition was presented was the kick off of the third phase of the Unlimited Potential Programme of Microsoft which also provided an opportunity to review the achievement of the first and second phase of the programme. No doubt form the exhibition and tales from others, there is something to celebrate of the programme.

The Unlimited Potential Programme was started two years ago with a grant of $90,000 to the Bola Ige Information Technology Centre and five of its partners to extend access to ICT skills to disadvantaged and marginalized people, who will otherwise not have access to such training. It is targeted at delivering relevant, accessible and affordable solutions in three interrelated areas that are crucial to developing economic opportunity, namely transforming education, fostering local innovation and enabling jobs and opportunities.

Since the inception of the programme, over 4000 people, men and women have been reached across all the six zones of the country. In summing up the achievement, Dr. Many Emechata, the Director of the BIITC and Coordinator of the Project said it had been a resounding success. It has opened up new windows of opportunity for the beneficiaries and enables them to increase their market scope with exposure to a wider community of people engaged or interested in their skills.

The programme was domiciled in six centers across the country, each with its specific focus. The north east zone which was handled by the Iya Abubakar Community centre focused on secluded women in the first year and widows in the second year. In the South West, located at the Community Computer Centre, Abeokuta the targets were on women focusing on tie and dye business. The Calaber Zone tackled fishermen and women while Kaduna Zone trained women traders and farmers.

The BIITC which handled the North Central in addition to being the coordinator of the project had a more challenging engagement. It trained disabled people in the first year focusing on those with impaired vision, hard hearing and the physically challenged. For the second year, it targeted HIV positive people. The experience in both cases was rewarding as it not only provided these people with new skills and knowledge but also facilitated their integration into the mainstream society which tend to stigmatize such people.

This year the programme added three addition organizations to reach out to wider geographical spread of the country as well as target other groups of people. Paradigm Initiative Nigeria (PIN) in Lagos will now take over the implementation in the South West and will be focusing on training youths. In South East, Women Aid Collective (WACOL) will step in with special emphasis on widows while in the North West, the Centre for Information Technology and Development (CITAD) will take over and focus on youths and journalists as well as creating an interface between the trained people and their governments.

So far, Microsoft has put over $220,000 into the project. Of course for the world software giant, this could be a small amount, but then if all other companies operating in the IT sector could do the same, we would certainly be getting nearer to the goal of universal IT literacy for all, which the United Nations hopes would be achieved globally by 2015. But there is even more to getting social corporate responsibility. Governments in the country would have to realize that the dream for a better economy cannot come through without investment in education which today is IT-driven.

RECOMMENDING THE NCC EXAMPLE

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By

Y. Z. Ya’u

08056180208

On Tuesday 24th February this year, I attended a small and brief ceremony at which the Nigeria Communication Commission (NCC) presented three laptops to the Kano-based Centre for Information Technology and Development (CITAD) as part of its support for the annul ICT quiz programme for secondary school students that CITAD has been organizing. It was also a double occasion as CITAD itself at the venue immediately handed over one of the laptops to Government Girls Science Technical College, Kofar Nassarawa, Kano as the overall winners of the 2008 edition of the quiz which held in November last year. They had beaten 29 other schools from four states to emerge top in the keenly competed event.

m-1This is of course is only one of the many instances in which the telecommunications regulatory body has been assisting schools with computer. A number of secondary schools in different parts of the country have benefited from its digital study centre donation in which beneficiary schools were given a 100-computer terminal laboratory. Many universities have also benefited form the donation of computers and VSAT equipment as well as payment of bandwidth for internet access. There is of course the even more ambitious programme of the Universal Access Provision Fund (USPF) which is establishing a community communication centre in all the senate districts of the country.

In making the presentation, the NCC Executive Vice Chairman, Engr. Ernest Ndukwe, who was presented by the Zonal Controller of the Kano Zone of the NCC, Alhaji Adamu Amshi said that NCC was supporting with the event because it would help in the attainment of its vision, which was to facilitate the creation of an information rich society that is comparable globally in quality of telecommunication service provision. He reasoned that such an information rich society cannot be built without digital literacy. It requires achieving national universal computer proficiency, which itself is only possible when every child has access to computer with which to learn.

Digital literacy is the ability of people to work and interact effectively with information technology mediated and dependent world of today. There is no doubt that things have dramatically changed, including they ways we do things. The landscape of literacy itself has so changed that our definition of functional literacy must not limited to just reading and writing but must also include ability to use digital machines such as the computer and GSM phones.

What struck me during the presentation ceremony was the fact that while we all agree that every body must be computer literate, we are making very little effort to ensure that our children do actually have the opportunity to be computer literate in schools. If we are to take count of how many of our schools, both public and private, have computers for students and pupils to learn with, we would be shocked to realize that the proportion of schools is so small in comparison with the totality of schools we have in the country.

In the last two or so years both WAEC and NECO have migrated to online registration by requiring candidates to register from their websites. JAMB has also migrated. All of these bodies also now release their results online. There is has recent indication that JAMB is even considering to start online examinations. Yet have we cared to find out how our students and school administrators are coping with the situation?

There is even an irony on the part of both NECO and WAEC. These two examination bodies are yet to make computer studies an examinable subject in their examinations in spite of various calls by many stakeholders including IT professional associations. A relevant curriculum for secondary schools had long been prepared, yet its implementation has been bogged down by the lack of seriousness in addressing the lack of computers and computer teachers for the schools. Why will an organization that does not see the need to make computer studies examinable in its examinations insist that all students must register online?

There has been also broad agreement at the level of the National Council for Education that computer studies should compulsory, yet there is no corresponding commitment to examine the subject. Making computer studies examinable will not only make students to become computer literate before their final year but will also encourage both parents and school proprietors to invest in the provision of IT facilities in the schools.

I have seen how a few entrepreneurs make money out of desperate students wishing to beat the deadline for the various examination bodies. Since their schools do not have computers and access to internet, they have to go to commercial cyber cafes to register for these examinations. In many communities there are no internet access points and students and their principals have to travel long distances to make the registration. In the process many miss the deadlines.

By the time they reach the café, of course the students and their teachers are often not computer literate, and therefore have to rely on the café staff or some of the other ad hoc registration attendants. Students are charged huge amounts for this registration. Even mere checking of results or admissions lists to institutions of higher learning (many of which now also only published their admission list on their websites) charge as much as Five Hundred Naira.

The rationale behind the CITAD’s ICT quiz has been to use it as an advocacy tool to draw attention to these anomalies while at the same time encouraging both students and teachers to take ICT seriously by rewarding those who have excelled. Each time the event is held, it is remainder to governments and other proprietors of schools that there is need to ensure that there are computers in their schools.

The NCC gesture is meant to send two messages. At one level, it is a demonstration of NCC’s commitment to the realization its vision for Nigeria. At another level, it is a challenge and a call to other corporate organizations to consider leveraging their corporate social responsibility through the provision of computers to schools or supporting causes that would enhance the penetration of ICT in our schools. If many of these organizations follow the example of the NCC, our children will learn in the prerequisite environment that would make them to compete favorably with their peers across the world.

FROM GROUNDNUTS TO ICT PARK

By

Y. Z. Ya’u

08056180208

As a child, one of the popular games we enjoyed was rolling over the pyramids of groundnut husks, itself a sign of a much groundnut had been harvested in the community. Of course we knew that the groundnuts left for Kano, from where they formed part of the famous Kano groundnut pyramids. These pyramids were the distinctive landscape of Kano. They adored every promotional document about Kano and became in reality the signpost of the city. We marveled at the orderly way in which they were arranged and thought there was no any other architecture that had better aesthetics with a surreal appeal.

While we took it as the sign of the prosperity of Kano, we never associated it with colonial economic architecture. We were too young for this. This could only happen years later at the university. Of course by then the pyramids had disappeared. In the late 1970s and early 1980s, there was the feeling that industrialization would now replace agriculture. Afterall, nationally we were experimenting with import substitution industrialization.

Thus, additional industrial layouts were opened up in Kano and many new industries and companies sprang up in the city. Trade unions became a feature of the city and it became easy to bestraddle students’ union activism with solidarity organizing for workers. Industrialization added more to the commercial activism of Kano and it was this vibrant commerce dominated economy of Kano that made the Governor of Kano State at the time, Abubakar Rimi, to initiate what for years we have been referring to in Kano as the Investment building. Originally planned to be a 14-storey building to be used as a commercial complex, this was later reduced to 10 storeys.

Soon we found that rather than enforcing the right to unionism, we had to organize to protect the jobs of the workers who were being thrown out to the streets as the boom of the 1970s gave way to the crisis that entered in the 1980s. By the time the Structural Adjustment Programme (SAP) was introduced in 1986, the signs of the collapsed of attempted industrialization in the country were visible everywhere.

Kano of course suffered greatly for this. Thousands workers lost their jobs as many factories and companies closed down. Much of the de-industrialization of the later period had to do with the crisis of power, inconsistency in economic policies nationally and a political class that was still steeped at the level of primitive accumulation. The collapse of industrialization was further compounded by the seeming crisis of commerce based economy that has characterized Kano. One of its major strains was a set of communal conflicts that were to a large degree associated with the rise of a new ethnicity that was the product of a state that failed to justify itself following the rapacious attack on the fabrics of the welfare state in the country by SAP.

The investment building was abandoned and for years virtually everyone forget its original concept. Of course successive regimes attempted to complete the building but with no clearly defined purpose. Now this build is coming to life as the first information and communication (ICT) Park not only in Kano but also in the country. Already, the interior of the building had been redesigned to meet the new purpose for which it would now be used. World class IT infrastructure is being deployed so that companies would have access to internet and other IT facilities with speed and reliability that will match any where in the world.

The transformation of the building into an ICT Park itself is a long story. It started with the adoption of an ICT Policy for the State in 2005. In 2006, the office of the then Special Adviser to the Governor on Education and Information Technology, which was charged with the responsibility of implementing the state ICT Policy, gathered another group of ICT professionals and scholars to brainstorm of how the policy could be implemented. Out of this brainstorming, it was decided that following the footsteps of leading developing countries that have taken ICT seriously such India and Malaysia, the state government should opt for a perspective that sees ICTs more as an economic sector that can generate wealth and create jobs as well as provide access to IT products and services. This requires the establishment of ICT Parks, the types that dot India, Singapore, among others.

The ICT Park is to be commissioned soon. When in operation, it will initially house over 300 ICT business and companies of different sizes. It is also expected that within the first five years of its operation, it would create thousand of jobs. Without doubt, it is both an ambitious and challenging project, ambitious because it requires resources and commitment to pull, challenging because to make Kano a preferred destination, especially for global outsourcing would require not just proactive and aggressive marketing but also the capacity to establish and implement a regime of incentives, with a long term consistency, that can attract companies elsewhere to relocate to the park while ensuring a ready market for their products and services.

The transformation of Kano from an agricultural-based commercial city symbolized by the groundnut pyramids to an ICT enclave represented by the ICT Park, is not just symbolic. It is both structural and historical. Historically, because we are moving into the information age, which is ICT mediated and dependent. In such an era, virtually all business interactions and transactions could be conducted through the internet. While the network is thus a necessary condition to which every country must have to respond to, capitalizing on the ICT sector as an economic sector is a structural choice which many countries have taken. India today, it is reported, earns more from export of ICT services and products than Nigeria does from oil.

A single high-rise ICT park building of course cannot on the popular imagination compare with the vast grounds pyramids of the 1960s of Kano. But its potential to transform the economy of the state is enormous. If properly harnessed, Kano would be on its way to an economic renewal that would make it a major a hub of the cyber space globally.

In a highly dynamic knowledge world of today, those who make the early start are always more likely to remain at the head of the race. It is this early state that Kano State must actualize. It is possible in this little piece of land, the national may learn lessons that would inform its repositioning in the information age.

YZBlog:Responding to ICT Skills Demand

Last month I took part in an ICT rural road show organized by the Centre for Information Technology and Development (CITAD) at Gagarawa, Gagarawa Local Government of Jigawa State. The event took place at the Local Government Computer Training Centre, established over three years ago. As the event progressed, participants now realizing the excellent facilities at the centre began to wonder how come that over three years since it was established nobody had been given any training from the facilities at the centre? We were to learn that since the computers were deployed, no trainers had been recruited to train potential beneficiaries of the centre. The computers have merely been kept as items of decoration to be show to visiting dignitaries and journalists. I have since found out that the situation is virtually the same in all the 27 local governments of the state. It is possible in this Jigawa State might have demonstrated some form of exceptionalism, however, the same situation could be found in virtually all the states of the federation or indeed the whole of Africa, where government officials concern with projects usually ends with the award of contracts.

 

The story behind this is that there is increasing unmet demand for information and communication technology (ICT) skills in the country. While basic digital literary has become globally a necessity for all, there are simply few opportunities in Nigerian and Africa for people to acquire these skills. Because of the high demands for ICT skills, the few who could train others are quickly absolved into high paying jobs in the financial and ICT sectors leaving us with facilities but not trainers.

 

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